REVOPS INSIGHTS

Playbooks & Frameworks.

Automation

7 Predictions about the Future of ERP: Business Process Improvement to Empower Growth

The keys to business growth in today’s markets are quite simple. There are three of them. You build a custom solution based on what your company needs, you use those solutions to automate processes, and then you scale your company. It sounds simple, but there are some complexities involved. ERP implementations are becoming more common, […]

Mar 29, 2019 5 min read

CRM

Managing Your Customer’s Information: What, Where, How, and Why

Your CRM software is critical to your business success. Why? Because it is all about your customers and the relationship you create with them. With that relationship comes a certain responsibility also, one to protect your customer’s information, essentially any personal details you gather about them. How you manage that information is also vital. Just […]

Mar 26, 2019 4 min read

CRM

CRM and Web Personalization: Keeping the Creepy Factor Out of It

Your CRM gathers a lot of data about your customers, and that’s a good thing, right? It allows you to provide them with a very personalized experience every time they talk to your team and helps you remember things that might otherwise be forgotten. Besides not losing track of connections and requests, a CRM is […]

Mar 21, 2019 6 min read

ERP

Data Migration and ERP: A Guide

Whether you are moving to an enterprise resource planning system (ERP) for the first time or moving from one ERP to the other, you will need to move some data, and the process, while it may seem straightforward, can be a little tricky. Making mistakes can result in duplicated data or duplicated work, lost data, […]

Mar 19, 2019 5 min read

CRM

The Customer in CRM: Getting to Know Your Target Audience

One of the most important aspects of marketing is getting to know your targeted audiences. Even when you first start out, knowing the general audience you are targeting will make your efforts much more effective. The most frequent reason for low conversion rates is poor audience targeting. The good news is that you probably already […]

Mar 15, 2019 6 min read

Automation

Improving Customer Satisfaction through Business Process Automation

Customer satisfaction is one of the top priorities of any business, but when it comes to automation, many are at a loss of how exactly to connect the two. No one wants to talk to a robot when they call in, do they? Turns out, that assumption is somewhat false, depending on the reason for […]

Mar 12, 2019 5 min read

CRM

Putting the Relationship in CRM: Reaching Your Customers Where They Are

What are the keys to any relationship? I would bet that if you have been in any kind of long-term relationship, whether it is a romantic one or a friendship, you know at least some of the answers. The problem is that we often do not apply those same principles to our customer relationships. We […]

Mar 7, 2019 6 min read

Automation

Implementing Business Process Automation for Happier Employees

Every business knows that turnover is expensive, but many fail to understand just how expensive it is, and how much it might actually be costing their business. The truth is that the marketplace is changing and inspiring loyalty in your employees and keeping them engaged may be harder than ever. How tough is it out […]

Mar 5, 2019 5 min read

CRM

5 Reasons Every Company Needs a CRM System

What is a CRM system? When it comes down to it, a customer relationship management system is a software that allows you to view and manage every single customer interaction. It helps you gather data about your customers and prospects to assess the kind of sales opportunity they might be open to at any given […]

Feb 26, 2019 5 min read

Automation

How Business Process Automation Will Affect the Future of Every Business

When we talk about business process automation, often people think of large businesses or even specific industries. That could not be further from the truth. In fact, business process automation will affect the future of nearly every business. In fact, rather than harming main street and small businesses as many people assume, it can actually […]

Feb 26, 2019 6 min read

Automation

5 Ways to Improve Your Business Processes

One of the simplest ways to increase your profits is simply to improve your business processes. This is an area that is often overlooked because even as businesses we tend to fall into routines and patterns, and it is easier to just do things how we have always done them without rethinking them. However, with […]

Feb 19, 2019 5 min read

Automation

7 Ways Improving Your Business Processes Will Affect Your Profits

Most businesses fall into one of two camps: either they believe their business processes are fine, regardless of how long it has been since they have updated them, or they realize they have issues with their processes, but either don’t understand how to fix them, how they are affecting their bottom line, or how to […]

Feb 12, 2019 5 min read