7 Ways Improving Your Business Processes Will Affect Your Profits

Most businesses fall into one of two camps: either they believe their business processes are fine, regardless of how long it has been since they have updated them, or they realize they have issues with their processes, but either don’t understand how to fix them, how they are affecting their bottom line, or how to […]

How can Automation, AI and Machine Learning help your business?

Automation AI Machine Learning

Every moment spent in a business workflow consumes company resources. Introducing automation, Artificial Intelligence (AI), and Machine Learning can not only reduce operating costs but also increase productivity and reliability. Although at times the three terms automation, AI, and Machine Learning are used interchangeably, they are unique in definition and purpose. The implementation of each […]

What is a Customer Relationship Management (CRM) System?

What is a CRM System

In a world where customer engagement and reputation can make or break a company, Customer Relationship Management (CRM) systems are essential for every business. Every company, irrespective of location, should have a well-defined customer journey and a method to track the journey for improving sales cycles. A Customer Relationship Management system allows businesses to monitor […]

What is an Enterprise Resource Planning (ERP) System?

What is an ERP System

“Enterprise Resource Planning (ERP) system” is one of few terms with thousands of different definitions, depending on who you ask. The widely-varying definitions and descriptions of ERP prove how customized the solutions can be. Enterprise Resource Planning (ERP) systems take many different shapes and forms, but they all serve one significant purpose – management of […]